Client Charter
Our Commitment
This is a statement of our commitment to provide a top quality legal
service.
We believe our clients have every right to expect the highest possible standards and we
are determined that we shall deliver no less.
We also set out our commitment in the letter of engagement we sign with each client.
We intend to provide :
- A caring, friendly and professional environment.
- An appointment within 48 hours.
- All terms explained in a straight forward way. ( i.e. No legal jargon )
- An estimate of charges from the outset.
- Emergency telephone numbers and a police station 24 hour helpline.
- A prompt response should things go unexpectedly wrong.
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