John Barkers Solicitors are dedicated to providing a high standard of service to everyone at all times.
You can complain to John Barkers Solicitors about any aspect of our service.
You can make your complaint:
By email: gby@jbarkers.co.uk
By phone: 01472 358686
In writing:
Client Care
John Barkers Solicitors
80 Cleethorpe Road
Grimsby
North East Lincolnshire
DN31 3EH
We will acknowledge your complaint within three working days, we will;
If we uphold your complaint, we will apologise, explain what went wrong and how we will prevent it from happening again.
We will always respect your right to confidentiality and not treat you any differently for complaining.
If after using our internal complains process as described above you wish to complain to the legal ombudsman you can do so by visiting this website https://www.legalombudsman.org.uk. You should only contact the legal ombudsman after receiving our final response on your matter or if you have not received a response from us within eight weeks.
If you feel we have breached an SRA principle you may report this to the SRA at https://www.sra.org.uk/. A full list of SRA Principles can be found here https://www.sra.org.uk/solicitors/standards-regulations/principles/